6th meeting minutes

Project Meeting Minutes Summary

Group Name: Super Five
Meeting Open time: 10am
Date: 4th May 2009
Place: Bahria University

Present:
Sehar Abro
Attika Nawaz
Seharish Anwer
Muhammad Asim
Muhammad Adnan

Absent: None
Minutes of Previous Meeting: 270 minutes
Corrections: None.
Approval:All decisions were made with the consent of all group members.

Agenda Item Heading:

Operations:

Business location:

As our CEO Mohammad Adnan is running a showroom. Mr. ADNAN decided to also run this business online. For this purpose he rented the upper floor for POWER WHEELS operations. This site will be also beneficial for those who don’t want to give their cars on showroom.
Operating facilities and Equipment:
Power Wheels will bring in latest technology and techniques to give our client a unproblematic way to purchased their desire car. 

Business Model:

Power wheels business is related to automobile market indulged in trading of vehicles. POWER WHEELS is the first online car showroom providing its customers with online payment and is very beneficial for people of Karachi. The main purpose is to provide quality service to our respected customers by providing them guaranteed and very up to mark technical services.

Inventory:

Power wheels will have direct contact with its sellers and buyers. Power Wheels is not managing any kind of inventory because we are not purchasing cars for selling purpose.

Quality:

Power wheels provide full assessment to its customers, fulfil its customer’s value and provide them with security in online transaction. Our main focus is on customer trust and customer satisfaction. We have designed our quality standards in the way that technical assistance provided by us through our technical team will be the driving force for our success.

Customer service procedure:

We plan to serve customer online. For this purpose we plan to provide 24x7 amenities. The benefits of using our website are to save precious time of visiting different showrooms and also get cheated from brokers and other person. Our marketing and sales staff helps them in setting the price, then our technical team inspection the car and makes report about its condition for customer satisfaction. When customer is satisfied with our car then they have to make the 10% payment.

Power wheels Working Mechanism:
IT department at power wheels should be integrated enough so to accept and entertain the customer’s online booking, queries, registration, payment, timely and efficiently. Apart from online posting if any customer have some queries they can also call us, our technical support team will be present 24/7 to answer customer queries.

Power Wheels Terms & Conditions:

For getting register with power wheels our customer should pay a certain small amount and required information for registration.

Password and Security:

When customer is register to use the power wheels website they will be asked to create a password. Customer will be responsible for all activities and orders that occur or are submitted under their password.

meeting closing time: 1130 am